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Competence vs Confidence in Project Leadership

Writer's picture: Darryl CarltonDarryl Carlton

I've just finished reviewing a crucial report on IT project leadership in the public sector, and I can't stress enough how critical this information is for every government leader and project manager. Let me share the key insights:


We're facing a persistent crisis in IT project management, especially in the public sector. The report highlights that 20-40% of IT project expenditures result in no perceivable benefits at all. That's millions of taxpayer dollars wasted!


The report pinpoints a key issue: the competence-confidence paradox. Too often, leaders with high confidence but low technical competence are put in charge of complex IT projects. This leads to poor decision-making and what's called the "normalization of deviance" - where problematic practices become accepted as standard.


Here's the critical point - we need to prioritise domain expertise in project leadership and implement effective governance structures that can challenge overconfidence. The report calls for a culture of continuous learning and transparency, where team members feel safe raising concerns and challenging assumptions.


This report isn't just an analysis; it's a wake-up call for how we approach IT project management in government. I strongly urge every public sector leader to download and study this document. As we continue to invest in large-scale IT initiatives, understanding and addressing these issues will be crucial for responsible management of public resources and delivering real value to citizens.



Cybersecurity Governance: https://amzn.asia/d/0bKpyYLr


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